vu mgt502 Final Term - Quiz No.76
vu mgt502 Organizational Behaviour Quiz
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Question 1: All of the following are ways to overcome problems encountered with performance evaluations except:
document performance in a journal.
focus on identifiable traits.
use multiple evaluators.
emphasize behaviors.
Question 2: Which of the following is a structured approach to decision making that focuses on generating alternatives silently, prevents criticism of alternatives, and uses a voting process to identify group choices?
Devil's advocacy
The Delphi technique
Dialectical inquiry
The nominal group
Question 3: Managers generally dislike providing performance feedback to employees. Which of the following is not a reason for this reluctance?
Managers are uncomfortable discussing performance weaknesses directly with their employees. Managers fear possible confrontations with employees when presenting negative feedback. Employees tend to have an inflated assessment of their own performance, making good news "just not good enough."
Managers fear that the human resources department will reject their evaluations, forcing them to modify their ratings.
Employees may challenge the evaluation by criticizing the manager or redirecting the blame to someone else.
Question 4: Ability to understand what is read or heard and the relationship of words to each other is called __________
Verbal comprehension
Non verbal comprehension
Perceptual speed
Memory
Question 5: Normative models of decision-making emphasize the importance of rational processes and objectivity. Research on how decision-making takes place has suggested that purely rational processes are impossible or impractical, and that people respond to this problem of "bounded rationality" by:
going along with the group
making random or arbitrary decisions
applying a decision standard the researchers refer to as “satisficing”.
abandoning reason for intuition
Question 6: If you have a narrow span of control, you have a(n) __________ organization.
efficient
short
tall
matrix
Question 7: All of the following are suggestions for reducing the negative consequences of rumours except:
announce timeframes for making important decisions.
explain decisions and behaviours that may seem inconsistent or secretive.
openly discuss worst-case scenarios.
ignore the situation--ninety percent of the time the problem goes away.
Question 8: Culture may be a liability because it is a barrier to:
change.
diversity.
mergers and acquisitions.
all of the above
Question 9: Which of the following is a form of illegitimate political behavior?
Forming coalition
Symbolic protests
Complaining to supervisors
Bypassing the chain of command
Question 10: Protecting the interests of deprived and less powerful is known as __________
Obligation
Right
Justice
Duty
