vu mgt502 Final Term - Quiz No.165
vu mgt502 Organizational Behaviour Quiz
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Question 1: The most recent approach to group decision making blends the nominal group technique with computer technology. It is known as
computerized decision making
the electronic meeting
electronic mail
electronic participation
Question 2: An example of an MBO objective is:
decrease absenteeism.
increase quality of products by September 1, 2000.
improve service to all customers.
cut departmental costs by 10 percent within 2 months.
Question 3: Which of the following best describes brainstorming?
A strategy used to build group cohesiveness.
A technique that tends to restrict independent thinking.
A process for generating ideas.
A strategy when group members cannot agree on a solution.
Question 4: Your organization has decided to institute a management by objectives program. The people in your department have asked you to explain the program and help them understand how it will affect them. Which of the following is an example of an MBO objective?
quality of all products should increase substantially
telephone orders should be processed promptly
company costs should be decreased as much as possible
sales should be increased by two percent
Question 5: Jake tells his boss only what he believes the boss wants to hear. He is engaging in __________.
filtering
selective perception
jargon
feedback
Question 6: Using covert influence to overcome resistance to change is called:
negotiation.
cooptation.
manipulation.
coercion.
Question 7: Rizwan is low on conscientiousness. This would lead you to suspect that which of the following statements is most likely to be true about Rizwan?
He will be easily distracted
He will find comfort in the familiar
He will be comfortable with solitude
He will be nervous, depressed, and insecure
Question 8: People with high self-esteem:
are less likely to take unpopular stands than low SEs.
tend to be more satisfied with their jobs than low SEs.
tend to be less satisfied with their jobs than low SEs.
tend to be more concerned with pleasing others than low SEs.
Question 9: Which of the following is not consistent with the definition of a ritual?
sequence of activities
stories
repetition
key values
