vu mgt502 Final Term - Quiz No.16
vu mgt502 Organizational Behaviour Quiz
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Question 1: Which of the following is not a part of the socialization process?
seeing what the organization is really like
relatively long-lasting changes that take place
recognizing that reality and expectations may diverge
making new employees change their previously held personal value systems
Question 2: When a response is followed by the termination or withdrawal of something unpleasant, it is called:
manipulation.
positive reinforcement.
negative reinforcement.
extinction.
Question 3: If Ali is apprehensive regarding oral communication, which of the following behaviors is he least likely to display?
He prefers to talk on the phone
He prefers to send emails
He relies on memos or letters
He avoids face-to-face communication
Question 5: The built in mechanisms that an organization has to produce stability are referred to as:
habit
threat to expertise
selective information processing
structural inertia
Question 6: __________ teams are an effective way to allow people from diverse areas within an organization to exchange information, develop new ideas and solve problems, and coordinate complex projects.
Self-managed
Problem-solving
Cross-functional
Multifaceted
Question 7: A model is a(n):
abstraction of reality.
response that is affected by an independent variable.
response that is affected by a dependent variable.
dependent variable.
Question 8: Explicit job descriptions, lots of rules, and clearly defined procedures concerning work processes are consistent with:
high formalization.
high specialization.
high centralization.
bureaucracy.
Question 9: Outcomes of the socialization process include:
adaptation, adjustment, commitment.
productivity, commitment, turnover.
turnover, reality check, consensus.
orientation, productivity, commitment.
Question 10: Which of the following is generally considered outside the methods associated with changing organizational structures?
creation of a matrix design
use of flexible work hours
modification of compensation systems
use of automation
