vu mgt502 Final Term - Quiz No.28
vu mgt502 Organizational Behaviour Quiz
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Question 1: In contrast to the hierarchy of needs, the ERG theory demonstrates:
that lower-level needs must be satisfied before higher-level needs
that interpersonal relationships are the most pressing need to be satisfied
that ERG is less consistent with our knowledge of individual differences than other needs theories
that more than one need may be working at the same time
Question 2: Preparation and planning is one step in the negotiation process. This step involves:
developing procedures necessary for implementation.
actual give-and-take in trying to reach an agreement.
anticipating your opponent's position.
educating and informing each other on the issues.
Question 3: The model that classifies an individual's tendencies to facilitate or hinder interpersonal communication along the dimensions of exposure and feedback is the: managerial grid.
Thomas-Killman Instrument.
Johari Window.
Herzberg Two Factor Theory.
communication process model.
Question 4: Which of the following specifies the relative value of each job in the organization?
Job description
Job specification
Job evaluation
Job enrichment
Question 5: __________ is the degree to which employees are expected to work with precision, analysis, and attention to detail.
Institutionalization
Outcome orientation
Attention to detail
People orientation
Question 6: Susan works from 6 a.m. to 3 p.m. each day, while other employees in her office work from 10 a.m. to 7 p.m. It appears that Susan's employer offers a __________ option.
department modeling
job sharing
telecommuting
flextime
Question 7: __________ is the process by which individuals attempt to control the impressions others form of them.
Impression management
Misdirection
Defense behavior
Perception management
Question 8: A Plant Manager overseeing the functions of the Manager of Engineering, the Manager of Accounting, and the Manager of Manufacturing is an example of:
Product departmentalization
Geographical departmentalization
Functional departmentalization
Process departmentalization
Question 9: Professional employees and entrepreneurs usually consider which of the following to be a status criteria?
personal income
degree of autonomy that comes with job assignment
size of budgets and staff supervised
years of seniority and job experience
Question 10: From management's point of view, the appeal of skill-based plans is their:
flexibility.
motivation.
ease of administration.
protection of territory.
