vu mgt502 Final Term - Quiz No.101
vu mgt502 Organizational Behaviour Quiz
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Question 1: Managers are advised that manipulating job characteristics, working conditions, rewards and job fit may have little effect on job satisfaction. Instead managers should focus on:
employee selection to screen out individuals who appear to be negative.
employee selection to screen out individuals who seem to be management material.
employee selection to screen out individuals who have extensive work experience.
testing all employees for specific value characteristics.
Question 2: What sort of actions is most likely to be attributed to external causes?
Actions that have high distinctiveness, high consensus and high consistency
Actions that have high distinctiveness, high consensus and low consistency
Actions that have high distinctiveness, low consensus and low consistency
Actions that have low distinctiveness, low consistency and high consensus
Question 3: A bureaucracy is characterized by all of the following EXCEPT:
Specialization tasks
Highly routine operating tasks
Formalized rules and regulations
Decentralized decision making
Question 4: What is generally considered to be the single "BEST" thing that managers can do to improve performance?
Set specific, challenging goals
Allocate tasks depending on personality
Give abundant opportunities for employee growth
Concentrate on intrinsic rewards
Question 5: Which one of the following is not a function of culture cited in your text?
conveys a sense of organizational identity
controls employee behavior
affects the organization’s ability to hire capable employees
has a boundary-defining role
Question 6: Which level of Maslow's hierarchy of needs deals with satisfying one's hunger, thirst, and need for sex?
Esteem
Safety
Physiological
Social
Question 7: Rumors would most likely flourish in situations where there is:
Ambiguous situation
Well-communicated change
Assurance by management
A chain communication style
Question 8: Which does not define a subculture?
cultures within an organization
typically defined by department organizations
cultural values that are shared only within the organization
usually defined by geographical separation
Question 9: The external focus of the competing values framework refers to all of the following except:
environmental conditions.
marketplace.
production processes.
technological changes.
