vu mgt502 Final Term - Quiz No.34
vu mgt502 Organizational Behaviour Quiz
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Question 2: Legitimate power is based on which of the following element?
Positive rewards
Interpersonal trust
Structural position
Expert knowledge
Question 4: Work specialization is also referred to as __________.
span of control
division of labor
unity-of-command
job grouping
Question 5: If modern day managers do not positively address and manage workforce diversity, all of the following may become negative outcomes for an organization except: more difficult communication.
increased creativity and innovation.
more interpersonal conflicts.
potential for higher employee turnover.
less effective consequences of decision making.
Question 6: Three common theories have been offered to explain the process by which individuals acquire their patterns of behaviour: classical conditioning, operant conditioning and social-learning. Which of the following statements is false when examining these theories?
Any situation in which it is either explicitly stated or implicitly suggested that reinforcements are contingent on some action on your part involves the use of operant conditioning.
As part of classical conditioning, learning a conditioned response involves building up an association between a conditioned and an unconditioned stimulus.
Most behaviour, particularly the complex behaviour of individuals in organizations is emitted rather than elicited; it is voluntary rather than reflexive.
Operant conditioning is passive in nature as it is elicited in response to a specific, identifiable event and as such, can explain simple reflexive behaviours.
Question 7: A person who strives for perfection, is very competitive, and typically seeks to accomplish more in a shorter period of time than others, is said to have:
a type B personality.
a type A personality.
high performance evaluations.
an absence of stressors.
Question 8: Which of the following is not true concerning self-evaluation?
Self-evaluations get high marks from employees themselves.
Self-evaluations tend to heighten employees’ defensiveness about the appraisal process.
Self-evaluations make excellent vehicles for stimulating job performance discussions between employees and their superiors.
Self-evaluations suffer from over-inflated assessments.
Question 9: The goal of representative participation is:
for workers to own the firms they work for.
to help workers' self-esteem.
to provide greater distinction between workers and management.
to redistribute power within the organization.
Question 10: As a union member, Kim is most likely to favour which of the following terminal values the most?
family security
freedom
courage
a world of peace
