Essential elements of TQM include all EXCEPT-16820
Essential elements of TQM include all EXCEPT:
This multiple choice question (MCQ) is related to the book/course vu mgt502 Organizational Behaviour. It can also be found in vu mgt502 Final Term - Quiz No.179.
Essential elements of TQM include all EXCEPT:
Analysis of customer quality needs
Benchmarking
Rewarding
Standards