The place to start in building a customer-responsive culture is-16705
The place to start in building a customer-responsive culture is:
This multiple choice question (MCQ) is related to the book/course vu mgt502 Organizational Behaviour. It can also be found in vu mgt502 Final Term - Quiz No.168.
The place to start in building a customer-responsive culture is:
Hire service-contact people who have appropriate personality and attitudes. b. Conduct orientation and socialization of employees.
Reduce rules and regulations.
Empower employees with the discretion to make day-to-day decisions.