Agro Farm Products is expanding its traditional business-16343
Agro Farm Products is expanding its traditional business serving farm owners in order to include home gardeners in its customer base. The sales agents are not happy with this change. In order to overcome their resistance management decides to involve the sales personnel in planning for the change and in stocking appropriate new items to sell to gardeners. Management is choosing which of the following?
This multiple choice question (MCQ) is related to the book/course
vu mgt502 Organizational Behaviour.
It can also be found in
vu mgt502 Final Term - Quiz No.132.
Agro Farm Products is expanding its traditional business serving farm owners in order to include home gardeners in its customer base. The sales agents are not happy with this change. In order to overcome their resistance management decides to involve the sales personnel in planning for the change and in stocking appropriate new items to sell to gardeners. Management is choosing which of the following?
Participation
Negotiation
Education and communication
Manipulation and cooptation
