Customer service is another element of product strategy The-14547
Customer service is another element of product strategy. The first step is to survey customersperiodically to assess the value of current services and to obtain ideas for new ones. From thiscareful monitoring, marketer has learned that buyers are very upset by repairs that are not donecorrectly the first time. What is the name of these types of services?
This multiple choice question (MCQ) is related to the book/course
vu mgt301 Principles of Marketing.
It can also be found in
vu mgt301 Final Term - Quiz No.21.
Customer service is another element of product strategy. The first step is to survey customersperiodically to assess the value of current services and to obtain ideas for new ones. From thiscareful monitoring, marketer has learned that buyers are very upset by repairs that are not donecorrectly the first time. What is the name of these types of services?
Brand equity services
Product support services
Social marketing services
Unsought product services
