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__________ are what customers expect automatically in dealing with any bank, and in most cases, any business
This multiple choice question (MCQ) is related to the book/course vu bnk603 Consumer Banking. It can also be found in vu bnk603 Lecture No.35 - Quiz No.1.
__________ are what customers expect automatically in dealing with any bank, and in most cases, any business
Baselines expectations
Interactive expectations
Importance and relevance
Emotional relevance and personal importance