vu bnk603 Final Term - Quiz No.2
vu bnk603 Consumer Banking Quiz
This quiz belongs to book/course code vu bnk603 Consumer Banking of vu organization. We have 37 quizzes available related to the book/course Consumer Banking. This quiz has a total of 8 multiple choice questions (MCQs) to prepare and belongs to topic Final Term. NVAEducation wants its users to help them learn in an easy way. For that purpose, you are free to prepare online MCQs and quizzes.
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Question 1: People rights as consumers are interlink with their rights as __________?
Citizens
Nation
Civilians
Population
Question 2: Which of the following is/are the strategic objective(s) of price bundling for a bank?
Cross-selling to customers that only buy one of the products
Retaining customers that already buy both of the products
Acquiring new customers when they buy neither product for the time being
All of the given
Question 3: Which of the following principle of bank ensure that the procedures laid down for the bank’s staff reflects the commitments?
Fairness
Transparency
Accountability
Reliability
Question 4: Which of the following does NOT belong to the Quality (component of value proposition in service industry)?
Clarity
Accuracy
Consistency
Completeness
Question 5: For every type of consumer finance activity, the bank / DFI shall develop a specific program that includes the __________ parameters for the eligibility of the borrower.
Objective
Quantitative
Qualitative
Objective and Quantitative
Question 6: What does the high interest rate spread in Pakistan indicates?
Competitiveness in the banking sector is absent
Competitiveness in the banking sector is very poor
Competitiveness in the banking sector is very good
Competitiveness in the banking sector is either absent or very poor
Question 7: Which of the following could be indicator of financial health of the household sector?
Pace of growth in individual accounts
Individual customer’s investments in the stock market
Increased purchasing power of the middle class consumer
None of the given options
Question 8: Which of the following is NOT the role of CFC (Card Facilitation Centre)?
Managing e-banking channels
Balancing of suspense account
Maintaining database of cases of customers (resolved/unresolved)
Maintaining data base of cases of customers (unresolved)
