vu bnk603 Lecture No.17 - Quiz No.1
vu bnk603 Consumer Banking Quiz
This quiz belongs to book/course code vu bnk603 Consumer Banking of vu organization. We have 37 quizzes available related to the book/course Consumer Banking. This quiz has a total of 3 multiple choice questions (MCQs) to prepare and belongs to topic Lecture No.17. NVAEducation wants its users to help them learn in an easy way. For that purpose, you are free to prepare online MCQs and quizzes.
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Question 1: A large part of the __________ success is based on advisors’ efforts to be close to their clients.
Product-push approach’
Relationship approach’
Customer-push approach’
Performance measurement approach
Question 2: Developing customer insight and “institutional memory” includes:
Records of processes executed for the client
Record of client preferences
Record of past interactions through all channels
All of the given options
Question 3: In a __________ employees’ performance is measured by the number of products they sell.
Product-push approach’
Relationship approach’
Customer-push approach’
Performance measurement approach
