vu bnk603 Final Term - Quiz No.1
vu bnk603 Consumer Banking Quiz
This quiz belongs to book/course code vu bnk603 Consumer Banking of vu organization. We have 37 quizzes available related to the book/course Consumer Banking. This quiz has a total of 10 multiple choice questions (MCQs) to prepare and belongs to topic Final Term. NVAEducation wants its users to help them learn in an easy way. For that purpose, you are free to prepare online MCQs and quizzes.
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Question 1: A person call consumer, when he/she purchase product for __________ purpose.
Resale
Personal
Production
None of the given
Question 2: SBP (State Bank of Pakistan) has issued guidelines for which type of customer complaints?
Complaints regarding financial losses
Complaints regarding damages to the businesses
Complaints regarding delayed response of the banks
All of the given options
Question 3: Which of the following customer interface refers to all the knowledge that is collected from and utilized on behalf of the customers?
Fulfillment and Support
Information and Insight
Relationship Dynamics
Pricing Structure
Question 4: Other name of consumer banking is __________.
Customer banking
Retail banking
Whole sale banking
None of the given
Question 5: Which of the following is not the outcome of the best implemented Business Model?
efficient
unique
strategic fit
ineffectiveness
Question 6: Which kind of document is required from the customer to determine their true identity?
Attested photocopy of CNIC
Attested copy of service card
A thumb impression on the signature card
Nature of the document required depends upon the type of the customer
Question 7: Strategic Assets of a company includes:
Brands
Patents
Infrastructure
All of the given
Question 8: Which of the following could be considered as drawback(s) of consumer financing?
Fueled inflation
Increases speculative activities in the asset market
Consumerism has contributed to the low level of national savings
All of the given options
Question 10: Average lending rates in Pakistan are __________ as compared to the average deposit rates.
Very high
Very low
Stable
Incomplete information
