Which of the following statements is correct-18162
Which of the following statements is correct?
This multiple choice question (MCQ) is related to the book/course
vu mkt610 Customer Relationship Management.
It can also be found in
vu mkt610 Final Term - Quiz No.5.
Which of the following statements is correct?
Acquiring customers is on tenth the cost of retaining customers
Retaining customers is same as the cost of acquiring new customers
Retaining customers is on fifth the cost of acquiring new customers
Retaining customers is on tenth the cost of acquiring new customers
