vu mkt610 Final Term - Quiz No.3

vu mkt610 Customer Relationship Management Quiz

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This quiz belongs to book/course code vu mkt610 Customer Relationship Management of vu organization. We have 7 quizzes available related to the book/course Customer Relationship Management. This quiz has a total of 10 multiple choice questions (MCQs) to prepare and belongs to topic Final Term. NVAEducation wants its users to help them learn in an easy way. For that purpose, you are free to prepare online MCQs and quizzes.

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Question 1: The skill to stimulate someone to take action refers to which of the following?
Question 2: Personal selling is an effective tool to assist the buying process, especially for high priced products. Personal selling is not commonly used for which of the following purposes?
Question 4: Marketing relationships are:
Question 5: Which of the following processes is MOST critical to the success of the firm?
Question 7: All helps to prevent customers’ defection EXCEPT:
Question 8: The customer relationship involves tracking the full range of interactions with prospects and customers EXCEPT:
Question 10: Which of the following is the best example of a people-based service


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