Salesforce com was one of the first to deliver customer-18153
Salesforce.com was one of the first to deliver customer relationship management (CRM) software over the internet. Many companies are using CRM to create more sales with existing customers. All of these companies are banking on the increasing importance of __________ as a growing source of sales.
This multiple choice question (MCQ) is related to the book/course vu mkt610 Customer Relationship Management. It can also be found in vu mkt610 Final Term - Quiz No.4.
Salesforce.com was one of the first to deliver customer relationship management (CRM) software over the internet. Many companies are using CRM to create more sales with existing customers. All of these companies are banking on the increasing importance of __________ as a growing source of sales.
Media convergence
Distribution elasticity
E-commerce
Sales force automation