In which case probability of customer incraese to become a-18131
In which case, probability of customer incraese to become a defector?
This multiple choice question (MCQ) is related to the book/course vu mkt610 Customer Relationship Management. It can also be found in vu mkt610 Final Term - Quiz No.2.
In which case, probability of customer incraese to become a defector?
Complaints not expressed but resolved
Complaints expressed and resolved
Complaints not expressed and not resolved
Complaints expressed but not resolved