Finalta believes that is driven by the comparison of-00979
Finalta believes that __________ is driven by the comparison of expectation and actual experience.
This multiple choice question (MCQ) is related to the book/course
vu bnk603 Consumer Banking.
It can also be found in
vu bnk603 Lecture No.36 - Quiz No.1.
Finalta believes that __________ is driven by the comparison of expectation and actual experience.
Emotional relevance
Customer interaction
Interactive expectations
Customer satisfaction
