Which one of the following options is NOT considered a major-18149
Which one of the following options is NOT considered a major area on which customer relationship management focuses?
This multiple choice question (MCQ) is related to the book/course
vu mkt610 Customer Relationship Management.
It can also be found in
vu mkt610 Final Term - Quiz No.4.
Which one of the following options is NOT considered a major area on which customer relationship management focuses?
Expansion of customer base
Reduction of advertising costs
Gaining new customers but no focus on existing ones
Personal information gathering and processing
