In which of the following phase of CRM a business relies on CRM-18127

In which of the following phase of CRM, a business relies on CRM software tools and databases to help the company proactively identify and reward its most loyal and profitable customers to expand their business via targeted marketing and relationship marketing programs.

Online Quiz This multiple choice question (MCQ) is related to the book/course vu mkt610 Customer Relationship Management. It can also be found in vu mkt610 Final Term - Quiz No.2.


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