vu isl201 Mid Term Subjective Solved Past Paper No.3

vu isl201 Islamic Studies Solved Past Papers

Solved Past Papers

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Question 2: What is meant by Globalization. The implications of globalization on organizational behavior are profound and direct. Comment on this statement?
Answer:

Globalization means that for a Company to survive, it must establish markets not only in it ownCountry but also in money foreign countries .Globalization describes a process by which regional economies, societies, and cultures have become integrated through a globe-spanning network of communication and trade.

It is the Name for the process of increasing the connectivity and interdependence of the world's markets and businesses. This process has speeded up dramatically in the last two decades as technological advances make it easier for people to travel, communicate, and do business internationally.

Implications of globalization:

There are various implications of globalization on organizational behavior like

  1. New organizational structures
  2. Different forms of communications
  3. Need more sensitivity to cultural differences
  4. More competition

Now a days globalization is very much important for survival. Organizations expand globally to gain access to resources as inputs and to sell there products as outputs. Companies seek the expertise found in other countries. Competition is of greater extent in global environment. Companies compete with foreign competitors. The world is viewed as a single market. There exist a diverse workforce and the challenge of managing it increases as organizations expand their operations internationally. People from different countries have difficulties in non verbal communication due to differences in their cultures.

Question 4: What is the difference between credibility and congeniality?
Answer:

Credibility and congeniality they both are the traits of good communicators:

Credibility:

It means they are believable. They have faith in the substance of their message. You trusttheir information and their intentions

Congeniality:

They maintain friendly, pleasure relations with you. Regardless of whether you agree with them. Good communicators command your respond and good will. You are willing to work with them again, despite their differences.

Question 6: What is the difference between inquiry and general request letter and which approach is used in both the letters?
Answer:
An inquiry letter is a request for the information about products or services for which we are interested to purchase or acquire. A general letter asks the information without intention to buy or sell. A direct plan should used in both letters.
Question 7: What is the organizational plan for order letters. Discuss each point briefly.
Answer:

1. Give the Information in a Clear Format

To make your letter easy to read, do one of the following:

  1. o Write a separate, single-spaced paragraph for each item, with double spacing between paragraphs.
  2. o Arrange your order in a tabular form similar to an order blank.

When several sets of numbers, items, and prices are given, tabular form is clearer than writing the information in sentences.

2. Write Orders, not Just Hints

Legally, an order letter is the "offer" portion of a contract. The "acceptance" portion of the contract is completed when the seller sends the merchandise. Use specific and direct openings such as "please send me" Or "Please ship…" rather than vague phrases such as "I'm interested in …." Or "I'd like to…."

3. Give a Complete Description of Each Item

Include the following information in your order letter:

  1. i. Quantity ordered.
  2. ii. Catalog (or model or stock) number
  3. iii. Name of product
  4. iv. Description of product, including as much of the following as is appropriate (1) colour (2) size (3) material, (4) grade or quality, (5) pattern, (6) finish, and (7) any other details available.
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Question 8: What is the role of time, space and silence in effective communication?
Answer:

TIME:

Time plays a vital role in making the communication effective. Time is one of the most central differences that separate cultures and cultural ways of doing things. In the West, time tends to be seen as quantitative, measured in units that reflect the march of progress. For ex Germans are considered time precise

SPACE:

Another important tool to make the communication effective is space. The concept of space is also necessary while communication. It depends How close may strangers stand to you. The space between the sender and the receiver of a message influences the way the message is interpreted.

Example:

Concepts of office space differ. Some cultures consider those who stand close to you as intrusive, rude, pushy, and overbearing.
Question 10: What points should we consider while discussing the Space (proxemics) as an individual cultural variable?
Answer:
Space means nearness in physical space. Personal space varies according to culture, status, role and gender.

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