vu mcm301 Final Term - Quiz No.7
vu mcm301 Communication skills Quiz
This quiz belongs to book/course code vu mcm301 Communication skills of vu organization. We have 11 quizzes available related to the book/course Communication skills. This quiz has a total of 10 multiple choice questions (MCQs) to prepare and belongs to topic Final Term. NVAEducation wants its users to help them learn in an easy way. For that purpose, you are free to prepare online MCQs and quizzes.
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Question 1: While preparing for effective business writing Drafting Stage involves all of the following EXCEPT:
Develop appropriate beginning paragraph
Compose the body
Develop appropriate ending paragraph
Editing
Question 2: Which one of the following information is true about bar charts, simple column charts and multi-column charts?
All can be used effectively for the same purpose
Can be used to illustrate varied values
Are usually illegal for visual aids
Are usually not good visual aids
Question 3: Conflicting information develops:
Mental turbulence
Good understanding
Psychological disorders
Sharp thinking
Question 4: To say a clear no or writing a straight refusal in a disappointing news letter; all of the following techniques are useful EXCEPT:
De-emphasize the disappointing-news
Use a conditional statement
Tell the audience what you did, can do, or will do, rather than what you did not do, cannot do, or will not do
Use a non-courteous tone
Question 5: While preparing for effective business writing Planning Stage involves all of the following, EXCEPT:
Choosing appropriate clothes
Considering your reader
Determining the appropriate content
Determining your purpose
Question 6: Visual aids perform which of the following functions?
Emphasizing important points
Illustrating how things work
Illustrating how things are related to one another
All of the given options
Question 7: All of the following functions are performed by a good buffer, EXCEPT:
Expresses your appreciation for being thought of
Assures the reader of your attention to the request
Compliments the reader
Indicates your lack of understanding of the reader's needs
Question 8: The direct plan can be used for:
Sales messages
Request refusals
Claims
None of the given options
Question 9: Which of the following is not a part of the writing plan of a reservation letter?
A fast-start opening which identifies the type of room desired and the days needed
A section which mentions arrival and departure times
A section describing the quality of the room you booked in the other hotel
A courteous, action-oriented closing, which mentions your desire for a confirmation
Question 10: Which of the following are central features of a group?
Interaction
Mutual influence
Interdependence
All of the given options
