To say a clear no or writing a straight refusal in a-12076
To say a clear no or writing a straight refusal in a disappointing news letter; all of the following techniques are useful EXCEPT:
This multiple choice question (MCQ) is related to the book/course
vu mcm301 Communication skills.
It can also be found in
vu mcm301 Final Term - Quiz No.7.
To say a clear no or writing a straight refusal in a disappointing news letter; all of the following techniques are useful EXCEPT:
De-emphasize the disappointing-news
Use a conditional statement
Tell the audience what you did, can do, or will do, rather than what you did not do, cannot do, or will not do
Use a non-courteous tone
