vu eng301 Final Term - Quiz No.7
vu eng301 Business Communication Quiz
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Question 1: __________ is a process in which two or more parties try to resolve differences, solve problems and reach agreement.
Negotiation
Communication
Consultation
Discussion
Question 2: Reports, which show progress, accomplishments, or activities over time or at a given stage of a major assignment are known as __________.
feasibility report
periodic reports
conference reports
progress reports
Question 3: Which of the following are examples of written communication?
Letters and voicemail
Reports and email
Circulars and voicemail
Presentations and email
Question 4: Principled bargaining acknowledges the Australian ethic of a :
Foul play
Fair go
Good relation
Bad relation
Question 5: Minutes, which tell more of the story of what happened and who said what at a meeting are:
Resolution minutes
Narrative minutes
Informal minutes
Formal minutes
Question 6: When your message contains all the facts the reader or the listener needs, it is:
Complete
Considerate
Courteous
Clear
Question 9: Which one of the following represents Physical Barriers of Communication?
Conflicting nonverbal messages
Background noise
Unhappy emotions
People's state of mind
