List any three benefits of CRM-02421
This subjective question is related to the book/course
vu mth718 Topics in Numerical Methods.
It can also be found in
vu mth718 Mid Term Solved Past Paper No. 14.
Question 1: List any three benefits of CRM.
Answer:
Benefits of CRM
- Maintains and enhances customer base
- Encourages customer loyalty
- Gaining more customers' wallet-share
- The more effective a company's customer retention and defection management strategy, the less they need to plug the gap with new customers, who are expensive to recruit.o CRM help in establishing communication to encourage customers to share information about their
- Habits,
- Tastes and preferences
- Interests in Co's brand extension initiatives
