How can the different between tradtional view and total quality-00901
This subjective question is related to the book/course
vu cs508 Modern Programming Languages.
It can also be found in
vu cs508 Mid Term Solved Past Paper No. 1.
The traditional view of quality saw employees as passive workers who followed orders given by supervisors and managers. It was their labor, not their brains that was wanted. With total quality, employees are empowered to think and make recommendations for continual improvement. They are also shown the control boundaries within which they must work and are given freedom to make decisions within those boundaries.
major difference how quality is defined, how quality is measured, how quality is achieved, quality as afunction, attitude towards defects and responsibility for quality.
major differences between the traditional view of quality and the total quality perspective:
Productivity vs quality, high quality is defined, high quality is measured, high quality is achieved and attitude towards defects.
