Discuss information requirements at different levels of-02349

Online Quiz This subjective question is related to the book/course vu mth718 Topics in Numerical Methods. It can also be found in vu mth718 Mid Term Solved Past Paper No. 7.

Question 1: Discuss information requirements at different levels of Management in marketing information System?
Answer:

Management Levels in MKIS

MKIS should cater for information requirements at each level, for instance

Strategic Level

  1. Formulation of new sales products, and identifying new sales opportunities.
  2. Planning support for new products and services
  3. Monitoring competitors

Knowledge Level

  1. Market analysis based on demographics and customer behavior

Management level

  1. Sales performance analysis is required to monitor how to enhance sales and address related issues.
  2. Sales staff analysis is important to see how much of the sales portion has been contributed by each of the employees.

Operational Level

  1. Taking comments from customers for measuring satisfaction is a responsibility of the managerial level.
  2. Tracking sales, processing orders and customer support

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